Frequently Asked Questions

customremind.me is a web app that sends you custom reminders and price drop alerts via email, SMS, or Telegram. You tell us what to remind you about, pick a date and channel, and we handle the rest.

Enter your email on the homepage and click Sign up. We send you a magic link — click it and you are logged in. No passwords to remember.

Yes. The Starter plan is free and includes up to 10 reminders and 3 price watches. If you need more, paid plans are available — see pricing for details.

Any reminder tied to a date and time. People use it for bill payments, subscription renewals, warranty deadlines, birthdays, medication schedules, and more.

Yes. When creating a reminder you can choose daily, weekly, monthly, or yearly recurrence. The app automatically schedules the next occurrence after each notification.

From your dashboard, find the reminder and click edit to change its details or delete to remove it. Deleted reminders are removed immediately.

Paste a product URL, set your target price, and choose a notification channel. The app checks the price daily and sends you an alert when it drops to or below your target.

Any product page with a visible price. The app first looks for structured data on the page, then uses AI-powered extraction as a fallback. Most major retailers work out of the box.

Once daily at 6 AM UTC. When a price drops to your target, you get notified immediately after the check completes.

Email, SMS, and Telegram. You can pick a different channel for each reminder or price watch — whatever works best for that particular alert.

From your profile page, click Connect Telegram. This opens our Telegram bot. Press Start in the bot and your account is linked automatically.

Yes. Each reminder and each price watch has its own notification channel setting. You might want email for bills but Telegram for price drops.

Three tiers: Starter (free, up to 10 reminders), Growth, and Unlimited. All plans are managed through Stripe. See pricing for current prices and limits.

From your profile, open the subscription section and choose a new plan. Changes take effect at the start of your next billing cycle.

From your profile, click cancel subscription. Your access continues until the end of the current billing period. No questions asked. See our Terms of Service for details.

All data is stored securely. We never store passwords — login works via magic links. Payment information is handled entirely by Stripe and never touches our servers. Read our full Privacy Policy for details.

Yes. Contact us at [email protected] to request full account deletion. We comply with GDPR data erasure requirements. See our Privacy Policy for your rights.

Only the third-party services needed to deliver notifications: AWS for email and SMS, Stripe for billing, and Telegram for Telegram notifications. Each receives only the minimum data required. Full details are in our Privacy Policy.